Question 1

What towing services do you offer?

Accepted Answer

We provide a full range of flatbed towing and roadside assistance services, including local and long-distance towing, emergency towing, jump starts, tire changes, lockout assistance, fuel delivery, and vehicle recovery.

Question 2

Do you provide 24/7 towing services?

Accepted Answer

Yes! Our flatbed towing and roadside assistance services are available 24 hours a day, 7 days a week, including nights, weekends, and holidays.

Question 3

How much does towing cost?

Accepted Answer

The cost depends on factors such as your location, the type of vehicle, distance traveled, and the service required. Contact us for a straightforward quote before service whenever possible.

Question 4

How quickly can a tow truck arrive?

Accepted Answer

Our response time depends on your location, traffic, weather, and current demand. When you contact us, we’ll provide an estimated arrival time and keep you updated if conditions change.

Question 5

Can you help if I lock my keys inside my car?

Accepted Answer

Yes. Our roadside assistance services include vehicle lockout assistance. We use appropriate tools and techniques to help you regain access while minimizing the risk of damage to your vehicle.

Question 6

Can you tow my car if it is parked somewhere difficult to access?

Accepted Answer

In many cases, yes. Our tow operators can handle vehicles in parking lots, driveways, garages, and other challenging locations. Let us know about any access restrictions when you call so we can send the appropriate equipment.

Question 7

Can you tow a vehicle after an accident?

Accepted Answer

Yes. We provide accident towing and vehicle recovery services. If your vehicle is not drivable, we can help safely remove it from the scene and transport it to a repair facility or another destination.

Question 8

Can you change a flat tire?

Accepted Answer

Yes. We can provide roadside tire-change assistance when you have a flat and a usable spare tire is available. If a spare is unavailable or the tire cannot be changed safely, towing may be the best option.

Question 9

Do you deliver fuel if I run out of gas?

Accepted Answer

Yes. Our roadside assistance service can provide emergency fuel delivery to help you get back on the road.

Question 10

What information should I provide when requesting a tow?

Accepted Answer

Please provide your location, vehicle make and model, the type of assistance you need, and your destination if you already know where you want the vehicle taken. If possible, also mention whether the vehicle is damaged, disabled, or in an unusual location.

Question 11

Can I choose where my vehicle is towed?

Accepted Answer

In most situations, yes. You can request a specific repair shop, dealership, residence, or other destination, subject to service availability and any applicable restrictions.

Question 12

What should I do while waiting for a tow truck?

Accepted Answer

Move to a safe location if possible, turn on your hazard lights, and stay away from moving traffic. If you are on a highway or in an unsafe area, follow local safety guidance and let our dispatcher know about your exact location and surroundings.

Question 13

How do I request towing or roadside assistance?

Accepted Answer

Call us or contact us through our website with your location and the type of assistance you need. Our team will help determine the right service and dispatch assistance as quickly as possible.

Question 14

What if I do not have my title?

Accepted Answer

In most cases, no title is no problem as long as you have your driver’s license and a copy of your registration. Please notify us of this information as soon as possible.

Frequently Asked Questions